SMS Terms & Conditions and Privacy Policy

UPPM SMS TERMS & CONDITIONS AND PRIVACY POLICY
Last updated: November 10, 2026

These SMS Terms & Conditions and Privacy Policy apply to UPPM's text messaging program and the personal information collected in connection with that program.

SMS PRIVACY POLICY

  1. Information We Collect

When you communicate with UPPM by text or choose to receive our text messages, we may collect your name, mobile phone number, and any email address, property address, unit number, or other information you voluntarily provide. We also collect message contents and attachments, messaging preferences, and records of SMS consent, opt-ins, and opt-outs.

  1. How We Use Your Information

We use this information to respond to inquiries, provide customer care, coordinate maintenance and property-management services, schedule appointments, and send updates that you have requested or agreed to receive. We also use it to maintain communication records, manage messaging preferences, honor opt-out requests, and meet applicable legal obligations.

  1. How We Share Your Information

SMS consent is not shared with third parties or affiliates. We do not sell, rent, or transfer SMS opt-in information to others for their own messaging programs.

For information other than SMS consent and opt-in records, we may share limited information with service providers that help us deliver messages or respond to requests. We may also share relevant information with property owners, maintenance vendors, or contractors when needed to address a property-related inquiry or service request, or disclose such information when required by law.

Mobile phone numbers and SMS-related information are not sold or shared with third parties or affiliates for their own marketing purposes.

  1. Your Choices and Privacy Questions

You may opt out of text messages at any time by replying STOP. You may also contact UPPM using the contact information below with questions about this policy or to request an update to the contact information you have provided.

SMS TERMS & CONDITIONS

  1. Program Description

By opting in to receive SMS messages from UPPM, you agree to receive text messages related to customer care and property-management services. Messages may include responses to inquiries, maintenance request coordination and status updates, appointment scheduling and reminders, and property-related service notifications.

Messages will relate to the requests or services for which you have agreed to receive text communications.

  1. Consent to Receive Messages

Participation in UPPM's SMS program is voluntary. Providing a phone number alone does not enroll you in SMS messaging.

If you initiate a text conversation with UPPM, we may reply to address your inquiry. Initiating a conversation does not automatically enroll you in recurring notifications or promotional messages.

Consent to receive text messages is not a condition of renting a property or receiving property-management services. You may contact UPPM by phone or email instead.

  1. Message Frequency

Messaging frequency may vary depending on your inquiries, appointments, maintenance requests, and service needs.

  1. Message and Data Rates

Message and data rates may apply. Any charges depend on your mobile carrier and service plan. Contact your mobile carrier with questions about your plan or messaging charges.

  1. Opting Out

To opt out at any time, text STOP in reply to a message from UPPM. You will receive a confirmation of your opt-out request. After that confirmation, no further SMS messages will be sent unless you choose to opt in again.

You may also contact UPPM by phone or email to request that we stop sending text messages.

  1. Assistance

For assistance, text HELP or visit our website at https://www.uppmgmt.com/. You may also call (916) 482-3800 or email info@uppmgmt.com.

  1. Message Delivery

SMS delivery depends on mobile carrier and network availability. Messages may be delayed or may not be delivered.

  1. Privacy Policy and Terms Access

Visit [SMS POLICY PAGE URL] for UPPM's SMS Privacy Policy and SMS Terms & Conditions. Both are available on that page.

UPDATES TO THIS PAGE

We may update these terms and this privacy policy from time to time. Updates will be posted on this page with a revised date. An update to this page does not, by itself, enroll you in additional text messaging.

CONTACT UPPM

Website: https://www.uppmgmt.com/
Phone: (916) 482-3800
Email: info@uppmgmt.com